Our Mission
Our management team brings over 30 years of hands-on experience in the telco industry, having worked with some of the biggest carriers in Australia. We started Ezi Broadband because we wanted to do things differently — to bring that expertise home to everyday Aussies who simply want reliable internet without the hassle.
We know the industry inside and out, which means we know how to get things right the first time. At Ezi Broadband, you get the benefit of all that experience wrapped up in a service that's friendly, straightforward, and actually there for you when you need us. No big-carrier runaround — just internet you can count on.
What We Do Best
100% Aussie Owned and Operated
Ezi Broadband is proudly Australian owned and operated, from our network all the way to our customer care team. We're here to get you connected quickly and smoothly so you can focus less on your nbn® and more on life.
We Make it Easy to Get Connected
We know that managing your internet can feel just as difficult as learning a new language. What sets us apart from the rest is that we strive to provide you with seamless service from the moment you join.
Dedicated On Shore Support
When you need to speak to someone, our Customer Support team will be right there. Some issues can't be solved online and that's why we've invested in dedicated on-shore support to help get you back up and running.
Meet the Team
The people behind Ezi Broadband.
Mark Liebach
CEO and Founder
Mark has worked in the telecommunication industry since 1992, when he launched his first business. He combines decades of experience with a passion for cutting edge communication technologies and a commitment to helping businesses adopt the best available solutions.
Jacqueline Liebach
CMO
Jacqueline plays a key role in Ezi Broadband's customer experience, creative design, and UX to ensure every touchpoint delivers a positive experience. Jacqueline and her team create experiences that engage customers and strengthen their connection to Ezi Broadband.
Monica Fry
COO
Monica oversees daily operations and ensures every part of the business runs seamlessly. With a telecommunications career spanning back to 2003, Monica focuses on streamlining processes for better customer experience and support.
Shaneel Kumar
Operations Accountant
Shaneel brings more than 8 years of experience across finance and telecommunications, offering strategic financial insight and a strong commitment to operational efficiency. With a proactive approach to process improvement, he plays a key role in delivering an efficient service.
Jay Kumar
Revenue Accountant
With years of experience managing complex telecommunications billing systems and invoicing, Jay ensures customers receive accurate, transparent, and timely bills they can trust. He proactively maintains and optimises billing platforms while conducting detailed financial analysis to support operations and customer satisfaction.
Elena Mann
Service Manager
As Ezi Broadband's Customer Service Manager, Elena leads the team dedicated to providing every customer with a seamless, positive experience. With a strong background in telecommunications and a passion for problem-solving, Elena ensures that clients always feel supported and valued.