Customer Care

Make a Compliment or a Complaint

Ezi Broadband is dedicated to providing an excellent service to its customers and your feedback is very important to us.

If you have received excellent service please take the time to lodge a compliment so we can pass it onto the relevant staff member. If for some reason you are not satisfied with the service received, we have a Complaints Handling Policy in place.

We have a number of ways to lodge a compliment or a complaint. Please use the preferred method and we will ensure that it is handled with utmost priority and in accordance with our policy.