Policies & Legal

Website Terms and Conditions

EziCom Pty Ltd ABN 65 678 361 763 TA EziBroadband

This website www.ezibroadband.com.au (“website”) is owned and operated by EziCom Pty Ltd (ACN 678 361 763) TA EziBroadband referred to as “EZI”, “we”, “our” or “us”.

1. Website means the whole or any part of the web pages located at www.ezibroadband.com.au including the layout of this website; individual elements of the website design; underlying code elements of this website; or text, sounds, graphics, animated elements or any other content of this website. Your access to and use of all content on this website is provided subject to the following Website Terms and Conditions (“terms”).

2. By accessing, browsing and/or using the website you will be deemed to have agreed to these terms and agree to be bound by them. If you do not wish to be bound by these terms you must discontinue accessing, browsing and/or using the website. We reserve the right to amend these terms at any time by posting updated terms on the website. We will notify you of any material changes by posting a notice on the website or by other reasonable means. Your continued use of the website following notification of any amendments will represent your agreement to be bound by these terms as amended. We therefore recommend that each time you access our website you read these terms and conditions.

3. Linked Websites

a. This website may contain links to linked websites, which are websites of entities other than EZI (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained. We do not make any representation as to the accuracy or sustainability of any of the information contained on those other sites, and do not accept any responsibility or liability for the conduct or content of those other sites.

b. Links to those linked websites should not be construed as any endorsement, approval, recommendation, or preference by us of the owners or operators of the sites, or for any information, products or services referred to on those other websites.

c. Unless stated otherwise on this Website, we have:

  • no relationship with the owners or operators of those linked websites; and
  • no control over or rights in those linked websites.

4. Disclaimer of Liability – General Disclaimer

a. To the extent permitted by law, we are not liable to you or anyone else for any loss or damage, however caused (including through negligence) which may be directly or indirectly suffered (“loss”) in connection with use of this website or a linked website or the failure to provide this website.

b. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

5. Disclaimer of Liability – Specific Warnings and Disclaimers

a. To the extent permitted by law, we are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. We take reasonable precautions to ensure the website is free from viruses and malicious code, but you should also take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems.

b. We may, from time to time, change or add to this website or information, products or services. Your continued use of the website following any such changes will constitute acceptance of the variation. However, we do not undertake to keep this website or these terms updated. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.

c. To the extent permitted by applicable law (including the Australian Consumer Law), all non-mandatory representations, warranties and other terms are excluded. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement. You must ensure that your access to this website is not illegal or prohibited by laws which apply to you or in your location.

d. To the extent permitted by applicable law, and subject to the Australian Consumer Law, our liability for negligence, breach of contract or contravention of any law as a result of our failure to provide the website, is limited to providing access to the website.

e. You may not use the website to collect, harvest, scrape or otherwise obtain any personal information as defined in the Privacy Act 1988 (Cth) (being information or an opinion about an identified individual, or an individual who is reasonably identifiable), including names, internet and email addresses, without the express consent of the individual and our prior written approval. You must comply with our Acceptable Use Policy available on the website.

f. You must abide by any terms and conditions posted on the website. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of, or in any way connected to, the use of the website by you.

6. Charges

a. You are responsible for the costs of all internet access and telecommunications charges incurred when using the website and accept that your use of the website is your responsibility and is at your own risk entirely.

b. EZI utilises secure servers and takes reasonable steps to protect credit card information in accordance with industry standards and applicable privacy laws. However, you acknowledge that no system is completely secure. To the extent permitted by law, EZI is not liable for unauthorised credit card use except where such unauthorised use results from EZI’s negligence or breach of its obligations under applicable law.

7. Copyright

a. This website, including without limitation, documents, information, programs and designs is our copyright property. You are provided with access to it only for your personal and non-commercial use.

b. Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) and similar statutes that apply in your location, you may not, in any form or by any means:

  • adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or
    • commercialise any information, products or services obtained from any part of this website, without our written permission.

8. Trade Marks

a. Intellectual property means any and all intellectual and industrial property rights throughout the world including but not limited to any copyright, trade mark, domain name, business name, design, patent or other similar proprietary rights and licences and sub-licences of such rights (irrespective of whether or not such rights are registered, or formal or informal); trade secrets, technical or non-technical data, knowledge, information or documentation; secret or confidential operations or information; business systems, business methods or business plans (whether registered, registrable, formal, informal or otherwise); customer lists, supplier lists and other proprietary lists, names, addresses or information not generally known; techniques, diagrams, data, proofs, prints, particulars, inventions and prototypes (“intellectual property”).

b. Intellectual property in all materials, documents, information, data, images, logos and trade marks that we provide you or which are contained on the website are owned or licensed to us and all rights are reserved. Other product and company names mentioned in this website may be the trade marks of other people or entities.

c. If you use any of our trade marks to refer to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:

  • in or as the whole or part of your own trade marks;
    • in connection with activities, products or services which are not ours;
    • in a manner which may be confusing, misleading or deceptive; and
    • in a manner that disparages us or our information, products or services (including this website).

9. Personal Information

a. When transacting with you we may ask you for personal details such as your name, address and email address so that we can accurately identify who is using our services. By providing your email address and expressly consenting, you agree to receive commercial electronic messages from us in accordance with the Spam Act 2003 (Cth). You may unsubscribe from commercial electronic messages at any time by sending an email to unsubscribe@ezibroadband.com.au or by using the unsubscribe function in any commercial electronic message we send you. We will process your unsubscribe request within 5 business days.

b. We collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For detailed information on our policies for the protection of personal information, including how you may access or correct your personal information and how to make a privacy complaint, please see our Privacy Policy.

10. Cookies

a. “Cookies” are a standard for storing small pieces of data on a web client (i.e. the web browser on your computer). Any web server (including this one) may:

  • store one or more cookies in your browser; or
    • request your browser to transmit the data to the Web server.

b. This Website may store cookies and similar tracking technologies on your device in order to improve your experience and better serve you upon your subsequent visits to this website. By continuing to use the website, you consent to our use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.

c. By using cookies, websites can track information about visitors’ usage of the site, provide customised content, or even the use of password protection. Note that some browsers can be configured to allow cookies to be accessed by servers other than the originating server.

d. Please note that most web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. Please refer to the documentation and help screens for your web browser.

11. Security of Information

a. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information or content which you transmit to us.

b. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

12. General and Termination of Access

a. Nothing contained in these terms derogates from EZI’s right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by EZI with respect to that use.

b. We reserve the right to suspend or terminate your access to this website at any time, with or without notice, if you breach these terms or for any other lawful reason. Where practicable, we will provide reasonable notice before termination unless immediate termination is required due to serious breach, legal requirements, or security concerns. Our disclaimer will nevertheless survive any such termination.